When your client device can’t find the PS5 console or PS4 console you’re trying to control If it’s not updated to the latest version, launch, and then follow the instructions on your screen to update the app. Check to make sure that is updated to the latest version on your Windows PC, Mac, or mobile device. On your PS4 console, from the function screen, go to and then select. On your PS5 console, from the home screen, go to >, and then select.Ĭheck to make sure that the system software on your PS5 console or PS4 console is updated to the latest version. You can also check by going to, and then selecting or. Make sure that the checkmark is selected for. On your PS5 console, from the home screen, go to >, and then select or. What to check first when Remote Play isn’t availableĬheck to make sure that your PS5 console or PS4 console can connect to the internet, and that you're able to sign in to PlayStation™Network.
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